Personal data
So that you can browse our site with complete peace of mind, we would like to share with you on this page the purposes and methods of processing the personal data we collect during your browsing.
The processing of your personal data is always based on the principles of legality and fairness in accordance with all applicable laws.
You will find below all the details concerning the processing of your personal data. Data protection is ensured with a view to ensuring the confidentiality, non-alteration and security of the data you entrust to us. All necessary measures are taken in order to ;
- That you are fully informed about how your data is processed,
- To keep your data only as long as necessary for the purposes of processing,
- That you can access your data at any time in order to modify it or request its deletion.
To achieve these objectives, we implement appropriate technical measures to ensure that processing complies with applicable data protection law.
Note on privacy policy
This declaration lets you know, even before you access the various sections of the site, how we will handle your personal data, whether supplied directly by you (such as your surname, first name, postal and e-mail address, password, age, date of birth, gender, profession, marital status, etc.) or collected by us in some other way.
Identity and contact details of the data controller
The data controller is Actenergy, whose registered office is: BOULEVARD DES MINEURS 42230 ROCHE-LA-MOLIERE. Actenergy, will process your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter “Privacy Policy”).
What personal data does Actenergy process?
Actenergy collects information that is strictly necessary to provide our services. Your navigation on the Site and/or your access to certain sections of the Site may involve the collection and subsequent processing of your personal data by Actenergy. When you connect to the Site, the computer systems and software procedures used to operate them automatically and/or indirectly acquire certain information (cookies). In accordance with the law, Actenergy does not collect data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic personal data, biometric personal data for the purpose of uniquely identifying a natural person, personal data concerning health or personal data concerning the sex life or sexual orientation of a natural person.
Legal obligations
Actenergy may be required to disclose your data in the event of legitimate requests from public authorities, in particular to meet national security, anti-fraud or law enforcement requirements.
How do we process your personal data?
The processing of your personal data may involve any type of operation, including collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction. Your personal data will be processed mainly in automated form but also in paper form, with a logic strictly related to its purposes, through databases, electronic platforms managed by Actenergy or by third parties designated for this purpose as external managers and/or integrated computer systems of Actenergy and the above-mentioned third parties and/or sites owned or used by Actenergy. Actenergy has assessed the level of security as adequate taking into account the risks that could arise from the loss, destruction, alteration, unauthorized disclosure, accidental or unlawful access, misuse or alteration of your personal data.
More specifically:
– has taken security measures appropriate to the risks;
– stores your personal data on servers located mainly on European territory. In all cases, servers are subject to an advanced daily backup system.
Who will receive your data
Actenergy ensures that only authorized persons within its structure have access to your data when such access is necessary for the execution of our commercial relationship. Our service providers may also receive data that is strictly necessary for the performance of the services we have entrusted to them.
Retention of personal data?
In order to ensure compliance with the principles of necessity and proportionality, the data controller has identified different retention periods for personal data, depending on the individual purposes pursued: – for the purposes of managing your registration on the site, your personal data will be retained for as long as strictly necessary, and in any event for as long as your profile is active. – for the management and execution of legal obligations (accounting, administrative, fiscal, etc.), your personal data will be kept for the time strictly necessary for this purpose. At the end of the retention period, we may archive the data, in particular to comply with the statute of limitations for legal proceedings. Data retention periods comply with CNIL recommendations and/or legal obligations.
Your rights concerning the processing of your personal data
The privacy policy gives you, as an interested party, several rights. In particular, you have the right to:
- To obtain from the data controller confirmation of the existence or otherwise of your personal data, even if not yet recorded, and their communication in intelligible form, as well as access to your personal data (by obtaining a copy) and to the relevant information (including the purposes of the processing, the categories and origins of the personal data, the categories of recipients to whom they have been or may be communicated, the retention period (if possible), the rights that may be exercised);
- Obtain from the owner the rectification of your personal data and the integration of your incomplete personal data;
- Delete your profile on the site and, in any case, obtain from the data controller the deletion of your personal data without undue delay, in particular when the personal data are no longer necessary for the purposes for which they were processed or when there is no longer any legal basis for their processing;
- To obtain from the data controller the transformation into anonymous form or the blocking of your personal data processed unlawfully, including those whose retention is unnecessary, in relation to the purposes for which the personal data were collected or subsequently processed;
- To obtain from the data controller the limitation of the processing of your personal data, inter alia, when you dispute their accuracy or object to their processing, for the period necessary for their respective verification;
- To receive, in a structured, commonly used and automatically readable format, your personal data and to transmit or, if technically possible, obtain the direct transmission of your personal data to another data controller without hindrance, where the processing is carried out by automated means and is based on your consent or is necessary for the performance of a contract to which you are a party;
- Revoke your consent to the processing of your personal data for the purposes for which it was provided.
You can exercise your rights against Actenergy by accessing the “Contact” section of the site or by writing to the following e-mail address contact@actenergy.fr or by sending a letter to Actenergy by ordinary mail to the address indicated in the section “Identity and contact details of the data controller”. In addition, if you believe that the processing of your personal data violates the Privacy Policy, you may file a complaint with the guarantor authority for the protection of personal data of the state in which you reside, where your place of work is located or where the alleged violation occurred, or contact the same authority to request information about exercising your rights under the Privacy Policy.
Note on privacy policy – cookies
Cookies are computer markers sent by a server to a user’s device (usually the Internet browser) when the user accesses a given page of a website; cookies, which may also be set by websites other than those visited by the user (“third-party cookies”), are automatically recorded by the user’s browser and transmitted to the server that generates them each time the user accesses a web page. Thus, for example, cookies enable and/or facilitate access to certain Internet pages in order to improve the user’s browsing experience (i.e. they store the pages visited and other specific information, such as pages consulted more frequently, connection errors, etc.). Therefore, for a simple and complete use of a website, users are advised to configure their browsers to accept these cookies. Browsers are often configured to accept cookies automatically. However, users can change the default setting to disable or delete cookies (occasionally or permanently), with the result that optimal use of certain areas of the site may be excluded. You can also check the methods and types of cookies stored on your browser by modifying your browser’s cookie settings.
Characteristics and purposes of cookies
Our site uses the following categories of cookies, which may come from Actenergy or third parties. a) Technical cookies;
These are used to make it easier for you to navigate the site and use its functions. Technical cookies include essential cookies, which enable functions without which you would not be able to make full use of the site, as well as performance cookies, which improve the functionality of the site. b) Functional cookies;
They enable the site to remember the choices you have made (for example, the language or geographical area in which you are located) and to propose them again on subsequent accesses in order to provide better, more personalized services (for example, they may be used to propose content similar to that which you have already requested).
Cookie installation consent methodology
When you access the site for the first time, you will find a banner with a link to this statement where you will find more information about cookies installed by Actenergy and third parties. Your consent is not required for the use of anonymous technical and analytical cookies. However, you can disable them by following the procedure described in the section “How to enable or disable cookies on your browsers”.
How to enable or disable cookies on your browsers :
You can block the acceptance of cookies by your browser. However, this may make it less effective or prevent access to certain functions or pages of the site. Below are the ways in which the main browsers can block acceptance of cookies: ► Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
► Firefox: https://support.mozilla.org/fr/kb/empecher-sites-enregistrer-preferences#w_bloquer-les-cookies-pour-tous-les-sites
► Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr
► Safari:
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
If you have any questions about the protection of your personal data, please contact our internal data protection officer. To contact him, please send your requests to the following address:
►contact@actenergy.fr
Policy review and update
This policy will be updated as necessary to meet the requirements of applicable data protection regulations. 12/11/2024